House Shine

I’ve shared the feedback with supervisor, however didn’t receive a reply.We got really pleasant impression of House Shine and the corresponding expectations towards the level of service and quality of professional cleaning. The budget was much higher than we could afford, but as we liked what was told to us we still went for it, and also were offered a discount.The first thing that disappointed was the fact that the team didn’t have a plan. We once again showed the house to them and explained what was required in which room. The first round seemed to go quickly and when the ladies went for the first small break I’ve checked a few things which they said they already finished. Unfortunately, the shower on the main bathroom was left rather dirty, the tiles on the floor and wall remained with dust. The floors in the rooms and stairs were not washed properly, especially in the corners and along the plinth. The platbands on doors were only randomly cleaned. I’ve pointed out these things to the team and they fixed it later. I expected that it will be taken into account in other areas of the house, however unfortunately the platbands on doors on the ground floor were again cleaned randomly. The floor in the kitchen was not washed properly (the strange thing to me was that the floors were left really wet, they didn’t dry it). Finally, the microwave and oven were almost not cleaned. It felt as if no one even tried to clean them inside. The ladies tried to fix it at the very end, but they were short in time and it was only with cloth, even without a detergent, so you can imagine that it was not done properly at all.Overall, the house looked of course cleaner than it was, but it was far from our expectations that it would really be a deep cleaning with professional equipment done by a team of professionals. It felt it was a regular cleaning done by mom.